Privacy Policy

Privacy Policy

Introduction

Welcome to https://pier-and-beam-foundation-repair.storysurge.net (hereafter referred to as “Pier and Beam Foundation Repair,” “the Company,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://pier-and-beam-foundation-repair.storysurge.net
  • All applications and mobile apps developed by Pier and Beam Foundation Repair
  • Services and products offered through our digital platforms
  • Any interactive features on our websites linked to this Privacy Policy

Please note that this policy does not extend to third-party services, applications, or websites accessible through links or integrations on our platform. These third-party entities have their own privacy policies governing the collection and use of your data, and we encourage you to review these policies before using such services.

Processing Activities

This Privacy Policy outlines our practices when:

  • You sign up as an authorized user for our applications or services
  • You visit and interact with our websites linked to this policy
  • We communicate with you via email, phone, or text messages for promotional, transactional, or service-related purposes

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as usernames, passwords (hashed and salted), and profile settings.
  • Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Banking information, investment portfolio data, and financial records (in encrypted form).
  • Purchase Information: Items bought from our online store, purchase history, and order details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for mobile app users.
  • Location Data: GPS coordinates or address data when you use location-based services on our apps.
  • Feedback: Reviews, ratings, comments, and responses provided by users through various feedback mechanisms.
  • Social Media Information: User handles, posts, and interactions shared while using our social media integration features.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We gather this data through direct user input, automated technologies, forms, surveys, and third-party services that provide us with aggregated user information.

Cookies

We employ cookies to enhance your experience while using our websites and applications:

  • Strictly Necessary Cookies: Ensure basic functions and features of our platform work as intended.
  • Preference Cookies: Remember user preferences for personalized content delivery.
  • Analytics Cookies: Collect data about user interactions and behavior on our sites for analytics purposes.

Users can control non-essential cookie permissions through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by applicable laws:

  • Financial and transaction records are kept for a period of 7 years due to legal and tax obligations.
  • User account information is stored until the account is deactivated or closed.
  • Analytics data is anonymized after a certain period and retained in aggregated form for internal business purposes only.

Upon determining that personal data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Implementing industry-standard encryption protocols to safeguard data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to accommodate technological advancements and regulatory changes.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a minor, please contact us, and we will take steps to delete that data.

Your Rights and Choices

In accordance with applicable privacy laws, you have certain rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: Correct or update inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to legal exemptions.
  • Right to Object: Object to or opt out of processing activities based on legitimate interests or direct marketing.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise these rights, please contact our Data Privacy Officer using the details provided below. We will respond to your request within the time frame prescribed by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Phone: +1 (123) 456-7890
  • Address: Pier and Beam Foundation Repair, Data Privacy Office, 123 Main Street, City, Country, ZIP Code

We regularly update this Privacy Policy to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for the latest information on how we protect your privacy.